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At Pedal Yon Sales, we protect your personal data with the same precision we apply to crafting our performance cycling gear. This policy explains how we collect, use, and safeguard your information when you visit pedalyon.com.

1. Data We Collect

Like a well-tuned bicycle, our data collection is designed for optimal performance with minimal intrusion:

  • Personal Information: When you make a purchase, we collect your name, email, shipping address, and payment details (processed securely through our encrypted checkout).
  • Technical Data: IP address, browser type, and device information help us optimise your browsing experience.
  • Usage Data: We track which products and pages you view to improve our service and recommend relevant gear.
  • Communication Records: Any correspondence with our customer service team.

2. How We Use Your Data

We handle your information with the same care as our premium technical fabrics:

  • Process orders and deliver your performance gear worldwide (excluding certain Asian and remote regions)
  • Provide customer support with the same attention to detail as a professional bike fit
  • Improve our products and website functionality
  • Send service-related communications (order confirmations, shipping updates)
  • With your consent, send marketing emails about new products and promotions

3. Data Sharing & Disclosure

We maintain a tight peloton when it comes to your data:

  • Service Providers: We share necessary information with payment processors (Visa, MasterCard, JCB, PayPal) and shipping carriers to complete your order.
  • Legal Compliance: We may disclose information if required by law or to protect our rights and safety.
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal data to third-party marketers.

4. Data Storage & Security

Your data security receives championship-level protection:

  • All transactions are encrypted using SSL technology – the digital equivalent of our most secure trisuit fabrics
  • Payment details are processed through PCI-compliant systems; we never store full card numbers on our servers
  • Data is stored on secure servers with limited access
  • We retain personal information only as long as necessary for business purposes or legal requirements

5. Your Rights

You have control over your data, just as you control your ride:

  • Access: Request a copy of your personal data we hold
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request removal of your personal data (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Limit how we use your data in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – small data files that help us:

  • Remember your preferences and shopping cart items
  • Analyse website traffic and performance
  • Deliver targeted advertisements (if you consent)

You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.

7. International Data Transfers

As a global retailer (with some shipping restrictions), your data may be transferred and processed outside your home country. We ensure all transfers comply with applicable data protection laws.

8. Policy Updates

We may occasionally update this policy, just as we refine our race suit designs. Significant changes will be communicated through our website or email.

9. Contact Us

For privacy-related questions or concerns, contact our gear-obsessed team:

Pedal Yon Sales
51 Crasswell St, Portsmouth, GB PO6H 2BG
Email: [email protected]

Note: For security reasons, never send payment details via email – our encrypted checkout portal is the only secure method for financial transactions.